askmyGP

Hamdon Medical Centre now uses askmyGP as it's online request system.

Did you know that you can access help directly from a number of other services, without the need to contact us for a referral?

For urgent issues, you can visit one of the county’s Urgent Treatment Centres (UTC’s) Urgent treatment centres (UTC) - Somerset NHS Foundation Trust:

Yeovil Hospital UTC is open 7 days a week, 09:00-21:00.

Chard UTC and West Mendip (Glastonbury) UTCs are also open 7 days a week, 08:00 to 20:30.

For minor illnesses, local pharmacies can help through the Pharmacy First scheme, without a need for referral from us: https://nhssomerset.nhs.uk/my-health/pharmacy-first/

Or access self-care guidance online at https://www.nhs.uk/health-a-to-z/

Sign up to the NHS App to request repeat prescriptions and check test results: https://www.nhsapp.service.nhs.uk/login

You can also self-refer to a number of services in Somerset:

Cancer Self-Referral - https://www.somersetft.nhs.uk/cancer/somerset-self-referral/

Talking Therapies - https://www.somersetft.nhs.uk/somerset-talking-therapies/online-referral-form/

Contraception and Sexual Health - https://www.swishservices.co.uk/

Eye Conditions (ACES) - https://somerseteyecare.co.uk/patient-information/aces-2/

If none of the above suit your needs, please click the image below to access askmyGP and submit your request.

askmyGP is not for emergencies – If your problem is urgent, please call 999 or if you're unsure call 111 for advice.

Requests are reviewed by a clinician during working hours and you will receive an update within one working day about what will happen next and when, which will depend on clinical urgency as determined by our team.

click to access askmyGP

 

REMEMBER you don’t always need to submit a request.

You can use the NHS App to order or obtain advice about repeat prescriptions. Alternatively, the following guidance may help you identify a more appropriate setting for your need.

Self Care

Care for yourself at home

Minor cuts & grazes
Minor bruises
Minor sprains
Coughs & colds

Pharmacy

Local expert advice

Minor Illnesses
Headaches
Stomach upsets
Bites & Stings

NHS 111

Non-emergency help

Feeling unwell?
Unsure?
Anxious?
Need help?

GP Advice

Out of hours: Call 111

Persistent Symptoms
Chronic pain
Long term conditions
New Prescriptions

UTC

Urgent Treatment Centres

Breaks & Sprains
X-rays
Cuts & Grazes
Fever & Rashes

A&E or 999

For emergencies only

Choking
Chest Pain
Blacking Out
Serious Blood Loss