Due to continued clinical staff shortages and increased demand Ask My GP will be open from 07.00 – 11.00 Monday – Friday
If you need to contact us when Ask My GP is closed please telephone us on 01935 822236.
The service is closed at weekends and bank holidays
The surgery is open from 8.30 – 18.30 Monday, Tuesday, Wednesday and Friday. Thursday 8.30 – 17.00.
The Practice team will try their hardest to accommodate patient preference wherever possible, however please rest assured you will be treated appropriately according to your needs.
askmyGP should never be used within an emergency.
All requests are triaged by a clinician, we will aim to contact you as soon as possible. Please be aware that in busy periods this could take longer than normal. If your request is considered urgent, you will be contacted on the same day, if your condition deteriorates, please contact us to ensure that we are aware and this can then be reviewed by a member of the clinical team.
REMEMBER you don’t always need to submit a request.
Patient Access can be used to order or obtain advice about repeat prescriptions. Alternatively, the following guidance may help you identify a more appropriate setting for your need.
Care for yourself at home
Minor cuts & grazes
Coughs & colds
Local expert advice
Bites & Stings
Out of hours: Call 111
Long term conditions
Urgent Treatment Centres
Breaks & Sprains
Cuts & Grazes
Fever & Rashes
A&E or 999
For emergencies only
Serious Blood Loss