ASK MY GP Opening Times

Due to continued clinical staff shortages and increased demand Ask My GP will be open from 07.00 – 11.00 Monday – Friday

If you need to contact us when Ask My GP is closed please telephone us on 01935 822236.

The service is closed at weekends and bank holidays

The surgery is open from 8.30 – 18.30 Monday, Tuesday, Wednesday and Friday. Thursday 8.30 – 17.00.

 

 

The Practice team will try their hardest to accommodate patient preference wherever possible, however please rest assured you will be treated appropriately according to your needs.

askmyGP should never be used within an emergency.

All requests are triaged by a clinician, we will aim to contact you as soon as possible. Please be aware that in busy periods this could take longer than normal. If your request is considered urgent, you will be contacted on the same day, if your condition deteriorates, please contact us to ensure that we are aware and this can then be reviewed by a member of the clinical team.

To discuss a problem with a member of the surgery team, please click the image below to use askmyGP.

REMEMBER you don’t always need to submit a request.

Patient Access can be used to order or obtain advice about repeat prescriptions. Alternatively, the following guidance may help you identify a more appropriate setting for your need.

Self Care

Care for yourself at home

Minor cuts & grazes
Minor bruises
Minor sprains
Coughs & colds

Pharmacy

Local expert advice

Minor Illnesses
Headaches
Stomach upsets
Bites & Stings

NHS 111

Non-emergency help

Feeling unwell?
Unsure?
Anxious?
Need help?

GP Advice

Out of hours: Call 111

Persistent Symptoms
Chronic pain
Long term conditions
New Prescriptions

UTC

Urgent Treatment Centres

Breaks & Sprains
X-rays
Cuts & Grazes
Fever & Rashes

A&E or 999

For emergencies only

Choking
Chest Pain
Blacking Out
Serious Blood Loss