Noticeboard

The need to protect patients and staff from Covid-19 (coronavirus) is as important as ever and is a top priority for the practice; particularly as we head into winter.

In addition, the amount of patient requests coming in remains significant. We continue to encourage patients to seek help for their ailments but also ask that patients consider whether the practice is the most appropriate point of care. Before you submit a request do remember that you can order your repeat prescriptions directly through patient access, can get NHS support and advice online to undertake self-help, and for minor illnesses and ailments your local pharmacy team are trained clinical professionals who can provide free advice on the best treatment. If you are ever unsure about where to obtain help, visit 111 online for guidance.   

When accessing the surgery, please remember that we are doing things differently to keep you safe, while making sure that you have access to the care you need. If you have a booked face to face appointment at the practice please ring on the door bell so we can meet and greet you (the door will be closed). This is so we can ensure precautions are taken for you and the healthcare teams safety; and so you can socially distance within the waiting room.

To submit a request or query, we encourage our patients to use our online consultation platform by  clicking on the askmyGP link below. However, if patients would rather call the practice please be prepared to tell our healthcare team about your symptoms or concerns. We will respond in a number of ways, either by online message, by phone, or by video call and we may ask you to come into the surgery. We can assure you that we are dealing with all requests in a safe and timely manner. If you are requested to attend the surgery, please do follow the instructions provided by our staff before arriving.

With great appreciation from the staff at Hamdon Medical Centre

Pharmacists

Stephanie Wadham

Stephanie is our Practice Clinical Pharmacist. Clinical Pharmacists are highly qualified health professionals who train for man years to become specialists in medicines and how they work.

She can work directly with you, as part of the general practice team, to make sure your medicines help you get better and stay well.

Having a Clinical Pharmacist in the Practice team means you can be treated by the best professional for your needs.

Examples of how Stephanie can help you:

Long-term conditions: For conditions such as asthma, arthritis, high blood pressure and type 2 diabetes, Stephanie can discuss the medicines you're currently taking to make sure that they are working for you.

Experiencing side effects: Stephanie can help by discussing what changes could be made e.g. change of dosage or changing the medicine. If you are taking a number of medicines then Stephanie can help make sure that they are all working well together.

Reviewing your medication: If you are taking medicines over the long-term, you should be seen for a review at least once a year. Medication reviews can be booked in with Melissa and she will discuss what you are currently taking, how they are working for you and carry out health checks such as taking your blood pressure.

After a stay in hospital: If you had medication changed in hospital Melissa will help explain these changes to you whilst ensuring you get the maximum benefit from these medications.

Common illnesses: If you are suffering from a common illness such as a cold, hay fever, diarrhoea or an eye infection you could see Melissa instead of a GP. Melissa may be able to prescribe medication to help your condition. You will always be referred to a GP if there is a need.

Stephanie works on a Thursday and has both telephone and face-to-face appointments available.

If you have a query or any concerns regarding your medication then you can make an appointment through reception to speak with Stephanie.

Counsellors

Helen Smith (f)

Helen is our in-house counsellor. These sessions are very kindly funded by the Triangle Trust and held on either a Tuesday afternoon or Thursday morning, here at the medical centre. Once you have started counselling sessions, your appointment will be at the same time and same day every week, for at least 6 weeks.

Please speak with a clinician if this is something that you feel you would benefit from and they can refer you to her. (Please note that our waiting list is currently quite long). 

You can also contact our secretary, Joanie if you would like more information regarding these sessions.

Attached Staff

Jodie Smith

MSK Physio Clinics

Jodie is a First Contact Physiotherapist (FCP). Her role is to assess patients with soft tissue, muscle and joint pain and to decide the most appropriate management pathway. FCP's are physiotherapists with expertise in the assessment and management of Musculoskeletal (MSK) conditions. Examples of what can be seen by Jodie are: All soft tissue injuries, sprains, strains + sports injuries, arthritis, problems with muscles, ligaments, tendons or bone (e.g. tennis elbow, carpal tunnel syndrome) and spinal pain (including back + neck pain).

If you feel as though this is something that you would benefit from then please contact reception who will book you an appointment to see her.

 
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